/* Layout: one app shell — dark ink rail on the left, working area on the right; the inbox is list | thread | details, like a support desk. */
:root{
  --bg:#F2F4F6; --surface:#FFFFFF; --surface-2:#F7F9FA; --sunk:#E9EDF1;
  --ink:#15202A; --muted:#5A6774; --faint:#8995A1; --line:#DCE2E8; --line-2:#E8ECF0;
  --accent:#0B6E8A; --accent-ink:#FFFFFF; --accent-soft:#E1F0F4; --accent-line:#A9D3DE;
  --await:#A65A06; --await-soft:#FCEFD9; --unread:#D23A3F; --ok:#1E7F48; --ok-soft:#DEF2E6;
  --closed-soft:#ECEFF2; --hi:#B42318; --hi-soft:#FDE6E4;
  --side-bg:#0F1D27; --side-fg:#B9C7D2; --side-strong:#F1F5F8; --side-hover:#18303F; --side-line:#213645;
  --bubble-m:#FFFFFF; --bubble-t:#E1F0F4; --bubble-s:#F1F3F5;
  --tg:#2AABEE; --wa:#1FA855; --phone:#E7EBEE; --phone-bubble:#FFFFFF;
  --pol-bg:#F1F1F1; --pol-card:#FFFFFF; --pol-top:#1C1C1C; --pol-ink:#303030; --pol-line:#E3E3E3; --pol-btn:#303030;
  --shadow:0 1px 2px rgba(16,30,40,.06),0 4px 16px rgba(16,30,40,.06);
  --font-ui:"IBM Plex Sans",system-ui,-apple-system,"Segoe UI",sans-serif;
  --font-display:"IBM Plex Sans Condensed","IBM Plex Sans",system-ui,sans-serif;
  --font-mono:"IBM Plex Mono",ui-monospace,"Cascadia Mono",Consolas,monospace;
  --r:8px;
}
@media (prefers-color-scheme: dark){:root:not([data-theme="light"]){
  --bg:#0D141A; --surface:#141E26; --surface-2:#18242E; --sunk:#0F181F;
  --ink:#E6EDF2; --muted:#9DABB7; --faint:#6F7E8B; --line:#25333F; --line-2:#1F2B35;
  --accent:#4FB6CF; --accent-ink:#06222B; --accent-soft:#12313B; --accent-line:#245466;
  --await:#F0A848; --await-soft:#3A2810; --unread:#FF6B6F; --ok:#5CCB8A; --ok-soft:#12301F;
  --closed-soft:#1E2A33; --hi:#FF8A80; --hi-soft:#3A1715;
  --side-bg:#091117; --side-fg:#9FB0BD; --side-strong:#EEF3F6; --side-hover:#13222D; --side-line:#1A2A35;
  --bubble-m:#1B2832; --bubble-t:#12313B; --bubble-s:#1A252E;
  --phone:#0F181F; --phone-bubble:#1B2832;
  --pol-bg:#141414; --pol-card:#1F1F1F; --pol-top:#0A0A0A; --pol-ink:#E3E3E3; --pol-line:#333333; --pol-btn:#E3E3E3;
  --shadow:0 1px 2px rgba(0,0,0,.3),0 4px 16px rgba(0,0,0,.3);
  color-scheme:dark}}
:root[data-theme="dark"]{
  --bg:#0D141A; --surface:#141E26; --surface-2:#18242E; --sunk:#0F181F;
  --ink:#E6EDF2; --muted:#9DABB7; --faint:#6F7E8B; --line:#25333F; --line-2:#1F2B35;
  --accent:#4FB6CF; --accent-ink:#06222B; --accent-soft:#12313B; --accent-line:#245466;
  --await:#F0A848; --await-soft:#3A2810; --unread:#FF6B6F; --ok:#5CCB8A; --ok-soft:#12301F;
  --closed-soft:#1E2A33; --hi:#FF8A80; --hi-soft:#3A1715;
  --side-bg:#091117; --side-fg:#9FB0BD; --side-strong:#EEF3F6; --side-hover:#13222D; --side-line:#1A2A35;
  --bubble-m:#1B2832; --bubble-t:#12313B; --bubble-s:#1A252E;
  --phone:#0F181F; --phone-bubble:#1B2832;
  --pol-bg:#141414; --pol-card:#1F1F1F; --pol-top:#0A0A0A; --pol-ink:#E3E3E3; --pol-line:#333333; --pol-btn:#E3E3E3;
  --shadow:0 1px 2px rgba(0,0,0,.3),0 4px 16px rgba(0,0,0,.3);
  color-scheme:dark}

html,body{height:100%}
body{background:var(--bg);color:var(--ink);font-family:var(--font-ui);font-size:14px;line-height:1.45}
*{box-sizing:border-box}
button,input,select,textarea{font:inherit;color:inherit}
button{cursor:pointer}
:focus-visible{outline:2px solid var(--accent);outline-offset:2px;border-radius:4px}
.mono{font-family:var(--font-mono);font-size:12.5px;letter-spacing:.01em}
.num{font-variant-numeric:tabular-nums}
svg.i{width:16px;height:16px;flex:none;stroke:currentColor;fill:none;stroke-width:1.8;stroke-linecap:round;stroke-linejoin:round}

/* shell */
.shell{display:grid;grid-template-columns:244px minmax(0,1fr);height:100%}
.side{background:var(--side-bg);color:var(--side-fg);display:flex;flex-direction:column;gap:18px;padding-block:16px;padding-left:max(14px,env(safe-area-inset-left,0px));padding-right:12px;overflow-y:auto}
.brand{display:flex;align-items:center;gap:10px;padding:2px 6px}
.brand-mark{width:30px;height:30px;border-radius:7px;background:var(--accent);color:var(--accent-ink);display:grid;place-items:center;font-family:var(--font-display);font-weight:700;font-size:13px;letter-spacing:.02em}
.brand b{display:block;color:var(--side-strong);font-family:var(--font-display);font-size:16px;line-height:1.1;letter-spacing:.01em}
.brand small{color:var(--side-fg);font-size:11.5px}
.nav-group{display:flex;flex-direction:column;gap:2px}
.nav-label{font-size:10.5px;text-transform:uppercase;letter-spacing:.09em;color:var(--faint);padding:0 8px 4px}
.nav a{display:flex;align-items:center;gap:10px;padding:7px 8px;border-radius:6px;color:var(--side-fg);text-decoration:none;font-size:13.5px}
.nav a:hover{background:var(--side-hover);color:var(--side-strong)}
.nav a.on{background:var(--side-hover);color:var(--side-strong);box-shadow:inset 2px 0 0 var(--accent)}
.nav a .count{margin-left:auto;font-size:11.5px;font-variant-numeric:tabular-nums;min-width:20px;text-align:center;padding:1px 6px;border-radius:10px;background:var(--side-line);color:var(--side-strong)}
.nav a .count.red{background:var(--unread);color:#fff}
.nav a .dim{margin-left:auto;font-size:11px;color:var(--faint)}
.appdot{width:9px;height:9px;border-radius:3px;flex:none}
.side-foot{margin-top:auto;border-top:1px solid var(--side-line);padding-top:12px;display:flex;align-items:center;gap:10px;font-size:12.5px}
.avatar{width:28px;height:28px;border-radius:50%;background:var(--accent-soft);color:var(--accent);display:grid;place-items:center;font-weight:600;font-size:12px;flex:none}
.side .avatar{background:var(--side-line);color:var(--side-strong)}

main{min-width:0;display:flex;flex-direction:column;height:100%;overflow:hidden}
.topbar{display:flex;align-items:center;gap:12px;padding-block:10px;padding-left:max(20px,env(safe-area-inset-left,0px));padding-right:max(20px,env(safe-area-inset-right,0px));border-bottom:1px solid var(--line);background:var(--surface);min-height:56px;flex-wrap:wrap}
.topbar h1{font-family:var(--font-display);font-size:19px;font-weight:700;margin:0;letter-spacing:.005em;text-wrap:balance}
.topbar .sub{color:var(--muted);font-size:12.5px}
.topbar .grow{flex:1}
.menu-btn{display:none;border:1px solid var(--line);background:var(--surface);border-radius:6px;padding:6px}
.sample{font-size:11px;text-transform:uppercase;letter-spacing:.08em;color:var(--muted);border:1px dashed var(--line);border-radius:4px;padding:2px 6px}
.clock{font-size:12.5px;color:var(--muted)}
.live{display:inline-flex;align-items:center;gap:8px;border:1px solid var(--line);border-radius:20px;padding:4px 6px 4px 10px;background:var(--surface-2)}
.live .dot{width:8px;height:8px;border-radius:50%;background:var(--ok)}
.live.away .dot{background:var(--await)}
.live span{font-size:12.5px;font-weight:500}
.switch{position:relative;width:34px;height:20px;border-radius:10px;border:0;background:var(--line);padding:0}
.switch::after{content:"";position:absolute;top:3px;left:3px;width:14px;height:14px;border-radius:50%;background:var(--surface);transition:transform .15s}
.switch[aria-checked="true"]{background:var(--accent)}
.switch[aria-checked="true"]::after{transform:translateX(14px)}

.view{flex:1;overflow:auto;padding-block:22px 40px;padding-left:max(20px,env(safe-area-inset-left,0px));padding-right:max(20px,env(safe-area-inset-right,0px))}
.view.flush{padding:0;overflow:hidden}
.wrap{max-width:1180px;margin:0 auto;display:flex;flex-direction:column;gap:22px}
.wrap.narrow{max-width:860px}

/* generic */
.card{background:var(--surface);border:1px solid var(--line);border-radius:var(--r)}
.card-h{display:flex;align-items:center;gap:10px;padding:14px 16px;border-bottom:1px solid var(--line-2);flex-wrap:wrap}
.card-h h2,.card-h h3{margin:0;font-size:14.5px;font-weight:600}
.card-h .note{color:var(--muted);font-size:12.5px}
.card-b{padding:16px}
.h-section{font-family:var(--font-display);font-size:15px;font-weight:700;margin:0;letter-spacing:.01em}
.muted{color:var(--muted)} .faint{color:var(--faint)}
.btn{display:inline-flex;align-items:center;gap:7px;border:1px solid var(--line);background:var(--surface);border-radius:6px;padding:6px 11px;font-size:13px;font-weight:500;white-space:nowrap}
.btn:hover{background:var(--surface-2)}
.btn.primary{background:var(--accent);border-color:var(--accent);color:var(--accent-ink)}
.btn.primary:hover{filter:brightness(1.06)}
.btn.danger{color:var(--hi);border-color:var(--hi-soft)}
.btn.ghost{border-color:transparent;background:transparent}
.btn.sm{padding:4px 8px;font-size:12.5px}
.btn:disabled{opacity:.5;cursor:not-allowed}
.pill{display:inline-flex;align-items:center;gap:5px;border-radius:20px;padding:1px 8px;font-size:11.5px;font-weight:500;white-space:nowrap;line-height:18px}
.pill.open{background:var(--accent-soft);color:var(--accent)}
.pill.await{background:var(--await-soft);color:var(--await)}
.pill.closed{background:var(--closed-soft);color:var(--muted)}
.pill.archived{background:transparent;color:var(--muted);border:1px dashed var(--line)}
.pill.ok{background:var(--ok-soft);color:var(--ok)}
.pill.hi{background:var(--hi-soft);color:var(--hi)}
.pill.plain{background:var(--sunk);color:var(--muted)}
.field{display:flex;flex-direction:column;gap:5px}
.field label{font-size:12.5px;font-weight:500}
.field .help{font-size:12px;color:var(--muted)}
.input,select.input,textarea.input{border:1px solid var(--line);background:var(--surface);border-radius:6px;padding:7px 10px;width:100%}
textarea.input{resize:vertical;min-height:70px}
.input:disabled{background:var(--sunk);color:var(--muted)}
.grid2{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px}
.grid3{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:14px}
table.t{width:100%;border-collapse:collapse;font-size:13px}
table.t th{text-align:left;font-weight:500;color:var(--muted);font-size:12px;padding:8px 12px;border-bottom:1px solid var(--line)}
table.t td{padding:10px 12px;border-bottom:1px solid var(--line-2);vertical-align:middle}
table.t tr:last-child td{border-bottom:0}
.tscroll{overflow-x:auto}
.kv{display:grid;grid-template-columns:118px minmax(0,1fr);gap:8px 12px;font-size:13px}
.kv dt{color:var(--muted)} .kv dd{margin:0;min-width:0;overflow-wrap:anywhere}
a.link{color:var(--accent);text-decoration:none} a.link:hover{text-decoration:underline}

/* dashboard */
.kpis{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:14px}
.kpi{background:var(--surface);border:1px solid var(--line);border-radius:var(--r);padding:14px 16px;display:flex;flex-direction:column;gap:4px;text-align:left}
button.kpi:hover{border-color:var(--accent-line)}
.kpi .k{font-size:12.5px;color:var(--muted)}
.kpi .v{font-family:var(--font-display);font-size:30px;font-weight:700;line-height:1.1;font-variant-numeric:tabular-nums}
.kpi .s{font-size:12px;color:var(--faint)}
.kpi.await .v{color:var(--await)}
.kpi.unread .v{color:var(--unread)}
.dash{display:grid;grid-template-columns:minmax(0,1.6fr) minmax(0,1fr);gap:18px;align-items:start}
.qrow{display:grid;grid-template-columns:auto minmax(0,1fr) auto;gap:4px 12px;padding:12px 16px;border-bottom:1px solid var(--line-2);align-items:center;cursor:pointer;background:none;border-left:0;border-right:0;border-top:0;width:100%;text-align:left}
.qrow:last-child{border-bottom:0}
.qrow:hover{background:var(--surface-2)}
.qrow .wait{font-size:12px;color:var(--await);font-weight:600;font-variant-numeric:tabular-nums;text-align:right}
.apps-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(200px,1fr));gap:12px}
.appcard{background:var(--surface);border:1px solid var(--line);border-radius:var(--r);padding:14px;display:flex;flex-direction:column;gap:10px;text-align:left}
.appcard:hover{border-color:var(--accent-line)}
.appcard .top{display:flex;align-items:center;gap:8px}
.appcard .top b{font-size:14px}
.appcard .stats{display:flex;gap:14px;font-size:12px;color:var(--muted)}
.appcard .stats b{display:block;font-size:17px;color:var(--ink);font-variant-numeric:tabular-nums}
.appcard.notlive{background:var(--surface-2)}
.alog{display:flex;flex-direction:column}
.alog-row{display:grid;grid-template-columns:22px minmax(0,1fr) auto;gap:10px;padding:10px 16px;border-bottom:1px solid var(--line-2);align-items:start;font-size:12.5px}
.alog-row:last-child{border-bottom:0}
.chan{width:20px;height:20px;border-radius:50%;display:grid;place-items:center;color:#fff;flex:none}
.chan.tg{background:var(--tg)} .chan.wa{background:var(--wa)} .chan.em{background:var(--muted)}
.chan svg{width:11px;height:11px;stroke:#fff;fill:none;stroke-width:2.2}

/* inbox */
.inbox{display:grid;grid-template-columns:350px minmax(0,1fr) auto;height:100%;min-height:0}
.tlist{border-right:1px solid var(--line);background:var(--surface);display:flex;flex-direction:column;min-height:0;min-width:0}
.tlist-head{padding:12px 14px;border-bottom:1px solid var(--line);display:flex;flex-direction:column;gap:10px}
.search{position:relative}
.search svg{position:absolute;left:10px;top:50%;transform:translateY(-50%);color:var(--faint)}
.search input{padding-left:32px}
.search kbd{position:absolute;right:8px;top:50%;transform:translateY(-50%);font-family:var(--font-mono);font-size:10.5px;color:var(--faint);border:1px solid var(--line);border-radius:4px;padding:0 4px}
.seg{display:flex;border:1px solid var(--line);border-radius:6px;overflow:hidden}
.seg button{flex:1;border:0;background:var(--surface);padding:5px 6px;font-size:12.5px;color:var(--muted);border-right:1px solid var(--line)}
.seg button:last-child{border-right:0}
.seg button.on{background:var(--accent-soft);color:var(--accent);font-weight:600}
.chips{display:flex;gap:6px;flex-wrap:wrap;align-items:center}
.chip{border:1px solid var(--line);background:var(--surface);border-radius:16px;padding:3px 10px;font-size:12.5px;display:inline-flex;gap:6px;align-items:center}
.chip.on{border-color:var(--accent-line);background:var(--accent-soft);color:var(--accent);font-weight:500}
.chip .n{font-variant-numeric:tabular-nums;color:var(--faint)}
.chip.on .n{color:var(--accent)}
.rows{overflow-y:auto;flex:1;min-height:0}
.row{display:grid;grid-template-columns:10px minmax(0,1fr) auto;gap:4px 10px;padding:12px 14px;border-bottom:1px solid var(--line-2);cursor:pointer;width:100%;text-align:left;background:none;border-left:0;border-right:0;border-top:0}
.row:hover{background:var(--surface-2)}
.row.sel{background:var(--accent-soft)}
.row .ud{width:8px;height:8px;border-radius:50%;margin-top:5px}
.row.unread .ud{background:var(--unread)}
.row .l1{display:flex;align-items:center;gap:8px;min-width:0}
.row .shop{font-size:12.5px;color:var(--muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.row .time{font-size:12px;color:var(--faint);font-variant-numeric:tabular-nums;white-space:nowrap}
.row .subj{grid-column:2/4;font-weight:500;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.row.unread .subj{font-weight:700}
.row .prev{grid-column:2/4;font-size:12.5px;color:var(--muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.row .tags{grid-column:2/4;display:flex;gap:6px;flex-wrap:wrap;margin-top:2px}
.code{font-family:var(--font-mono);font-size:11.5px;color:var(--muted);white-space:nowrap}
.appchip{display:inline-flex;align-items:center;gap:5px;font-size:12px;color:var(--muted);white-space:nowrap}
.empty{padding:40px 20px;text-align:center;color:var(--muted);display:flex;flex-direction:column;gap:6px;align-items:center}
.empty b{color:var(--ink);font-size:14px}

.thread{display:flex;flex-direction:column;min-width:0;min-height:0;background:var(--bg)}
.th-head{display:flex;align-items:center;gap:10px;padding:10px 16px;border-bottom:1px solid var(--line);background:var(--surface);flex-wrap:wrap}
.th-head .ttl{min-width:0;flex:1}
.th-head .ttl h2{margin:0;font-size:15.5px;font-weight:600;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.th-head .ttl .meta{display:flex;gap:8px;align-items:center;flex-wrap:wrap;font-size:12px;color:var(--muted)}
.back-btn{display:none}
.msgs{flex:1;overflow-y:auto;padding:18px 20px;display:flex;flex-direction:column;gap:14px;min-height:0}
.daysep{align-self:center;font-size:11.5px;color:var(--faint);background:var(--sunk);border-radius:10px;padding:2px 10px}
.msg{max-width:min(560px,82%);display:flex;flex-direction:column;gap:4px}
.msg .who{font-size:12px;color:var(--muted);display:flex;gap:8px;align-items:center}
.msg .bub{background:var(--bubble-m);border:1px solid var(--line);border-radius:12px 12px 12px 4px;padding:9px 12px;white-space:pre-wrap;overflow-wrap:anywhere}
.msg.team{align-self:flex-end;align-items:flex-end}
.msg.team .bub{background:var(--bubble-t);border-color:var(--accent-line);border-radius:12px 12px 4px 12px}
.msg.sys{align-self:flex-end;align-items:flex-end}
.msg.sys .bub{background:var(--bubble-s);border-style:dashed;color:var(--muted)}
.msg.del .bub{background:transparent;border-style:dashed;color:var(--faint);font-style:italic}
.ticks{display:inline-flex;align-items:center;gap:3px;color:var(--faint);font-size:11.5px}
.ticks.seen{color:var(--tg)}
.ticks svg{width:15px;height:15px}
.atts{display:flex;gap:8px;flex-wrap:wrap}
.att{display:flex;align-items:center;gap:8px;border:1px solid var(--line);background:var(--surface);border-radius:8px;padding:6px 10px;font-size:12.5px;max-width:260px}
.att .nm{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.att .sz{color:var(--faint);font-size:11.5px;white-space:nowrap}
.thumb{width:160px;height:100px;border-radius:8px;border:1px solid var(--line);background:var(--sunk);display:grid;place-items:center;color:var(--faint);font-size:11.5px;overflow:hidden;position:relative}
.thumb img{width:100%;height:100%;object-fit:cover}
.thumb .cap{position:absolute;left:6px;bottom:6px;background:rgba(0,0,0,.55);color:#fff;font-size:10.5px;border-radius:4px;padding:1px 5px}
.msg-del{border:0;background:none;color:var(--faint);font-size:11.5px;padding:0;text-decoration:underline;display:none}
.msg.team:hover .msg-del{display:inline}
.composer{border-top:1px solid var(--line);background:var(--surface);padding:12px 16px;display:flex;flex-direction:column;gap:8px}
.composer textarea{border:1px solid var(--line);border-radius:8px;padding:9px 12px;min-height:64px;max-height:200px;resize:vertical;width:100%;background:var(--surface)}
.composer .bar{display:flex;align-items:center;gap:8px;flex-wrap:wrap}
.composer .bar .grow{flex:1}
.composer .hint{font-size:12px;color:var(--muted)}
.fchips{display:flex;gap:6px;flex-wrap:wrap}
.fchip{display:inline-flex;align-items:center;gap:6px;background:var(--sunk);border-radius:6px;padding:3px 4px 3px 8px;font-size:12px}
.fchip button{border:0;background:none;padding:2px;color:var(--muted);display:grid}
.locked{padding:14px 16px;border-top:1px solid var(--line);background:var(--surface-2);display:flex;align-items:center;gap:12px;color:var(--muted);font-size:13px;flex-wrap:wrap}
.banner{display:flex;gap:10px;align-items:flex-start;padding:10px 16px;font-size:12.5px;border-bottom:1px solid var(--line)}
.banner.away{background:var(--await-soft);color:var(--await)}

.details{width:310px;border-left:1px solid var(--line);background:var(--surface);display:flex;flex-direction:column;min-height:0}
.details[hidden]{display:none!important}
.tabs{display:flex;border-bottom:1px solid var(--line);padding:0 8px}
.tabs button{border:0;background:none;padding:11px 10px;font-size:13px;color:var(--muted);border-bottom:2px solid transparent;margin-bottom:-1px}
.tabs button.on{color:var(--ink);border-bottom-color:var(--accent);font-weight:600}
.det-b{padding:16px;overflow-y:auto;display:flex;flex-direction:column;gap:16px;min-height:0}
.det-close{margin-left:auto;align-self:center}
.prio{display:flex;align-items:center;gap:8px}
.prio input[type=range]{flex:1;accent-color:var(--accent)}
.prio b{font-variant-numeric:tabular-nums;min-width:22px;text-align:right}
.act{display:flex;flex-direction:column;gap:0}
.act-row{display:grid;grid-template-columns:12px minmax(0,1fr);gap:10px;font-size:12.5px;padding-bottom:12px;position:relative}
.act-row::before{content:"";width:7px;height:7px;border-radius:50%;background:var(--accent-line);margin-top:6px}
.act-row .t{color:var(--faint);font-size:11.5px}

.menu{position:relative}
.menu-pop{position:absolute;right:0;top:calc(100% + 4px);background:var(--surface);border:1px solid var(--line);border-radius:8px;box-shadow:var(--shadow);min-width:200px;padding:4px;z-index:30;display:flex;flex-direction:column}
.menu-pop button{border:0;background:none;text-align:left;padding:8px 10px;border-radius:5px;font-size:13px;display:flex;gap:8px;align-items:center}
.menu-pop button:hover{background:var(--surface-2)}
.menu-pop button.danger{color:var(--hi)}
.confirm{margin:0 16px;padding:12px;border:1px solid var(--hi-soft);background:var(--hi-soft);border-radius:8px;display:flex;flex-direction:column;gap:8px;font-size:13px}
.confirm .r{display:flex;gap:8px;flex-wrap:wrap}

/* alerts page */
.chan-card{display:flex;flex-direction:column;gap:12px}
.chan-head{display:flex;align-items:center;gap:10px}
.chan-logo{width:34px;height:34px;border-radius:9px;display:grid;place-items:center;color:#fff;flex:none}
.chan-logo svg{width:18px;height:18px;stroke:#fff;fill:none;stroke-width:2}
.chan-logo.tg{background:var(--tg)} .chan-logo.wa{background:var(--wa)} .chan-logo.em{background:var(--muted)}
.chan-head b{display:block;font-size:14px}
.chan-head small{color:var(--muted);font-size:12px}
.chan-card .kv{grid-template-columns:110px minmax(0,1fr)}
.events td:first-child{min-width:220px}
.events .ev b{display:block;font-weight:500}
.events .ev small{color:var(--muted);font-size:12px}
.cbx{width:16px;height:16px;accent-color:var(--accent)}
.phones{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px}
.phone{background:var(--phone);border-radius:14px;padding:12px;display:flex;flex-direction:column;gap:8px;border:1px solid var(--line)}
.phone .ph{display:flex;align-items:center;gap:8px;font-size:12.5px;font-weight:600}
.phone .pmsg{background:var(--phone-bubble);border-radius:10px;padding:10px 12px;font-size:12.5px;line-height:1.5;white-space:pre-wrap;overflow-wrap:anywhere;box-shadow:0 1px 1px rgba(0,0,0,.06)}
.phone .pbtn{display:block;text-align:center;border-radius:8px;padding:7px;font-size:12.5px;font-weight:600;background:var(--phone-bubble);color:var(--tg);border:1px solid var(--line)}
.phone.wa .pbtn{color:var(--wa)}
.phone .ptime{font-size:11px;color:var(--faint);text-align:right}
.hours{display:grid;grid-template-columns:repeat(7,minmax(0,1fr));gap:6px}
.hours .d{border:1px solid var(--line);border-radius:6px;padding:8px 4px;text-align:center;font-size:12px;background:var(--surface)}
.hours .d.on{background:var(--accent-soft);border-color:var(--accent-line);color:var(--accent)}
.hours .d b{display:block;font-size:12.5px}
.toggle-row{display:flex;align-items:flex-start;gap:12px;padding:12px 0;border-bottom:1px solid var(--line-2)}
.toggle-row:last-child{border-bottom:0}
.toggle-row .tx{flex:1;min-width:0}
.toggle-row .tx b{display:block;font-weight:500}
.toggle-row .tx small{color:var(--muted);font-size:12.5px}
.email-prev{border:1px solid var(--line);border-radius:8px;overflow:hidden;font-size:13px}
.email-prev .eh{background:var(--surface-2);padding:10px 14px;border-bottom:1px solid var(--line);font-size:12px;color:var(--muted);display:flex;flex-direction:column;gap:2px}
.email-prev .eh b{color:var(--ink)}
.email-prev .eb{padding:14px;display:flex;flex-direction:column;gap:10px;background:var(--surface)}
.email-prev .ebtn{align-self:flex-start;background:var(--accent);color:var(--accent-ink);border-radius:6px;padding:7px 14px;font-weight:600;font-size:13px}

/* key modal */
.overlay{position:fixed;inset:0;background:rgba(8,16,22,.45);display:grid;place-items:center;z-index:60;padding-left:max(16px,env(safe-area-inset-left,0px));padding-right:max(16px,env(safe-area-inset-right,0px))}
.modal{background:var(--surface);border-radius:12px;border:1px solid var(--line);box-shadow:var(--shadow);width:min(520px,100%);display:flex;flex-direction:column}
.modal .card-b{display:flex;flex-direction:column;gap:12px}
.keybox{font-family:var(--font-mono);font-size:12.5px;background:var(--sunk);border:1px solid var(--line);border-radius:6px;padding:10px;overflow-wrap:anywhere;user-select:all}

.toast-wrap{position:fixed;right:max(18px,env(safe-area-inset-right,0px));bottom:calc(18px + env(safe-area-inset-bottom,0px));display:flex;flex-direction:column;gap:8px;z-index:80;max-width:min(380px,calc(100% - 36px))}
.toast{background:var(--ink);color:var(--surface);border-radius:8px;padding:10px 14px;font-size:13px;box-shadow:var(--shadow);display:flex;gap:10px;align-items:flex-start}
.toast .chan{margin-top:1px}
.scrim{display:none}

@media (max-width:1180px){
  .details{position:fixed;right:0;top:0;bottom:0;z-index:40;box-shadow:var(--shadow);padding-bottom:env(safe-area-inset-bottom,0px);padding-right:env(safe-area-inset-right,0px)}
  .dash{grid-template-columns:minmax(0,1fr)}
}
@media (max-width:980px){
  .kpis{grid-template-columns:repeat(2,minmax(0,1fr))}
  .phones{grid-template-columns:minmax(0,1fr)}
  .inbox{grid-template-columns:300px minmax(0,1fr)}
}
@media (max-width:820px){
  .shell{grid-template-columns:minmax(0,1fr)}
  .side{position:fixed;left:0;top:0;bottom:0;width:260px;z-index:50;transform:translateX(-100%);transition:transform .2s;padding-top:calc(16px + env(safe-area-inset-top,0px))}
  .shell.drawer .side{transform:none}
  .shell.drawer .scrim{display:block;position:fixed;inset:0;background:rgba(8,16,22,.4);z-index:45}
  .menu-btn{display:grid}
  .clock,.sample{display:none}
  .inbox{grid-template-columns:minmax(0,1fr)}
  .inbox.pane-thread .tlist{display:none}
  .inbox.pane-list .thread{display:none}
  .back-btn{display:inline-flex}
  .details{width:100%}
  .grid2,.grid3{grid-template-columns:minmax(0,1fr)}
  .hours{grid-template-columns:repeat(4,minmax(0,1fr))}
  .msg{max-width:92%}
  .msgs{padding:14px}
}
@media (max-width:480px){
  .kpis{grid-template-columns:repeat(2,minmax(0,1fr));gap:10px}
  .kpi .v{font-size:24px}
  .live span{display:none}
  .kv{grid-template-columns:96px minmax(0,1fr)}
}
@media (prefers-reduced-motion:reduce){*{transition:none!important;animation:none!important}}

/* ---- real-app additions (login, states, notices) ---- */
.gate{min-height:100%;display:grid;place-items:center;padding-block:32px;padding-left:max(16px,env(safe-area-inset-left,0px));padding-right:max(16px,env(safe-area-inset-right,0px));background:var(--bg)}
.gate-card{width:min(400px,100%);background:var(--surface);border:1px solid var(--line);border-radius:12px;box-shadow:var(--shadow);padding:28px 24px;display:flex;flex-direction:column;gap:16px}
.gate-card .brand{padding:0}
.gate-card .brand b{color:var(--ink)}
.gate-card .brand small{color:var(--muted)}
.gate-card h1{margin:0;font-family:var(--font-display);font-size:21px}
.gate-card form{display:flex;flex-direction:column;gap:12px}
.gate-card .btn.primary{justify-content:center;padding:9px 12px}
.err{color:var(--hi);font-size:13px;min-height:1em}
.ok-note{color:var(--ok);font-size:13px}
.loading{padding:40px 20px;text-align:center;color:var(--muted)}
.notice{display:flex;gap:10px;align-items:flex-start;padding:12px 14px;border:1px solid var(--line);border-radius:8px;background:var(--surface-2);font-size:13px}
.notice.warn{background:var(--await-soft);border-color:transparent;color:var(--await)}
.notice.bad{background:var(--hi-soft);border-color:transparent;color:var(--hi)}
.secret{font-family:var(--font-mono);font-size:15px;letter-spacing:.08em;background:var(--sunk);border:1px solid var(--line);border-radius:6px;padding:10px 12px;user-select:all;overflow-wrap:anywhere}
.row-actions{display:flex;gap:8px;flex-wrap:wrap;align-items:center}
.ws-dot{width:8px;height:8px;border-radius:50%;background:var(--faint);display:inline-block}
.ws-dot.on{background:var(--ok)}
.uploading{opacity:.6}
.thumb a{display:block;width:100%;height:100%}
.removed{font-size:12px;color:var(--faint);font-style:italic}
.more{display:flex;justify-content:center;padding:12px}
.side .nav button.linkish{all:unset;display:flex;align-items:center;gap:10px;padding:7px 8px;border-radius:6px;color:var(--side-fg);font-size:13.5px;cursor:pointer}
.side .nav button.linkish:hover{background:var(--side-hover);color:var(--side-strong)}
.live .follow{font-size:11.5px;color:var(--muted);border:0;background:none;padding:0 4px;text-decoration:underline}
a.kpi,a.qrow,a.appcard,a.row{text-decoration:none;color:inherit}
a.kpi:hover,a.appcard:hover{border-color:var(--accent-line)}